A national clothing retailer with warehouses, required support with experienced warehouse staff at peak periods. They did not want to employ unskilled temporary staff due to previous turnover and unreliability.
REQUIREMENT
A national clothing retailer chose the support of RGIS to help during peak periods in the warehouses. The customer needed the following:
- The RGIS team were required to
follow the direction of in-house teams and
support their needs when requested
- Tasks to include
picking and packing, loading and unloading
- To also conduct pick accuracy checks and
sample accuracy checks
- To
assist in-store where they were required, due to experience
SOLUTION
RGIS provided a
fully trained and experienced team to support within the clothing retailer's warehouse environment:
- RGIS supported all the customer's warehouses
- RGIS led teams
both day and overnight shifts
- The customer's warehouse
processes and procedures were adhered to
- An additional RGIS team were also used in-stores to get stock onto the sales floors
RESULTS
The national clothing retailer found by outsourcing warehouse staff support requirements to RGIS the following was achieved:
- The customer didn't have to keep contacting agencies to top up staffing numbers
- The process was more
efficient and accurate due to
experienced staff being used
- Less support staff were required, compared to previous peak periods using temporary staff, due to the
experience levels of the RGIS team