A national clothing retailer with warehouses, required support with experienced warehouse staff at peak periods. They did not want to employ unskilled temporary staff due to previous turnover and unreliability.

REQUIREMENT
A national clothing retailer chose the support of RGIS to help during peak periods in the warehouses. The customer needed the following:

• The RGIS team were required to follow the direction of in-house teams and support their needs when requested
• Tasks to include picking and packing, loading and unloading
• To also conduct pick accuracy checks and sample accuracy checks
• To assist in-store where they were required, due to experience

SOLUTION
RGIS provided a fully trained and experienced team to support within the clothing retailer's warehouse environment:

• RGIS supported all the customer's warehouses 
  
• RGIS led teams both day and overnight shifts
• The customer's warehouse processes and procedures were adhered to
• An additional RGIS team were also used in-stores to get stock onto the sales floors

RESULTS
The national clothing retailer found by outsourcing warehouse staff support requirements to RGIS the following was achieved:

• The customer didn't have to keep contacting agencies to top up staffing numbers
• The process was more efficient and accurate due to experienced staff being used
• Less support staff were required, compared to previous peak periods using temporary staff, due to the experience levels of the RGIS team