A national toy store chain was founded 35 years ago in Madrid and in 2018 was acquired by one of the fastest-growing, family-owned high street toy retailer in the UK. The chain which has 57 toy stores and an online store, developed a new concept store which included introducing screens to start the digitalisation of the in-store consumer experience by connecting stores to online-commerce platforms and social networks; all this enabled continued growth via innovation and to provide enhanced customer service.
REQUIREMENT The toy store chain needed to perform
inventories in the majority of the stores, so required RGIS to provide the following:
SOLUTION The toy store chain partnered with RGIS to complete the
toy store inventory project, and provided the following:
RESULTS The toy store chain found by outsourcing the
toy store inventory project to RGIS, the following results were achieved: