A commercial and domestic appliance provider with over 40 years' experience. Stocking a range of domestic and commercial appliances including washing machines, washer dryers, tumble dryers, dishwashers, cookers, ovens, hobs, spin dryers, microwave ovens, vacuum cleaners and small appliances including kettles, toasters, irons. Also stocking a large selection of spare parts.
REQUIREMENT
A large commercial and consumer equipment service provider wanted to
convert from paper and pen counts to electronic counts. The equipment service provider required evidence that the electronic process would be less expensive, so required RGIS to provide the following:
-
Evidence that the electronic process would be less expensive
- Use the existing,
manual process for two years before switching over
- All
27 locations had to be counted in one night
- The existing
pen and paper process had to be used to complete the initial inventories
- A new program
utilising new technology had to be developed
SOLUTION
The commercial and domestic appliance provider partnered with RGIS to complete the
electronic paperless stocktakeproject, and provided following:
- The move from manual process to electronic occurred
over three years
- For the first two years, experienced RGIS teams accurately completed
all counts with pen and paper in one night
- The third year, the
RGIS equipment and software was implemented into the inventory program, to move to an electronic process
- RGIS' proprietary software and hardware allowed for a
quick data return and an
easy inventory process
RESULTS
The commercial and domestic appliance provider found by outsourcing the
electronic paperless stocktake project to RGIS, the following was achieved:
- The first year, RGIS was able to
accurately determine the actual cost of the customer's manual inventory
- Due to the complicated manual process, each location
cost an average of £1,313 to complete
- After implementing the
RGIS inventory software, each site
cost an average of £385
- RGIS provided more
efficient inventories with no disruption to the team's regular work
- There was an
average savings of £928 per location
- The new process was much
less labour intensive and thus
less expensive